VOICE RESPONSE IS AVAILABLE!


Account information and the ability to make changes are just a phone call away with NORTH CENTRAL TRUST COMPANY's Voice Response System. With Voice Response, participants can obtain account data and make investment election changes on existing balances or for new contributions only—and they can do so quickly and easily.

You will receive a computer-generated PIN Number. This number is necessary for entering the system. However, we strongly suggest that you change this number to one of your own. Changing your PIN Number is easy—just follow the instruction sheet.

You can access the Voice Response System day or night, and you can make investment election changes as frequently as your plan allows. Please remember, however, that most experts agree that investment success is the result of staying focused on the long-term and not the result of constantly switching your money from one investment option to another.

IMPORTANT!


The Voice Response System also makes it possible to select a combination of Asset Allocation Profile Portfolios or a combination of Profile Portfolios and mutual funds.

Plan participants should note that the Asset Allocation Profile Portfolios WERE NOT designed to be used in various combinations, i.e. 50% in the Balanced Profile and 50% in the High Growth Profile, etc. Selecting more than one Profile will cause conflicts between the various funds and weightings each Profile maintains for specific, strategic reasons. Consequently, if you are going to choose an Asset Allocation Profile Portfolio as your investment selection, you should select only one.

However, you can combine one Profile with one or more mutual funds, so long as you understand that, in doing so, you may be "doubling-up" on one or more of the funds already in the selected Profile. You should also note that the "risk and return" potential of the Profile Portfolios is based on each Profile acting on its own, and using a Profile in combination with one or more mutual funds will alter the "risk and return" characteristics of your overall asset allocation.

If and when you make an investment election change, it will become effective as soon as administratively feasible. Please note: When making a change in investments (even though they are valued daily), expect that such changes will take a few days to complete. Trades for sales have to be placed before a certain time each day, and most funds have a two-day settlement period. Once the sale trades have settled, the purchase trades for the new fund(s) are placed. This is why investment changes often take several days to become effective. Also, if there are any transactions pending, such as earnings or contributions, the investment election change cannot be started until these pending transactions are completed. A confirmation letter will be sent to you confirming and verifying the changes.

As always, should you have any questions regarding the system, please feel free to contact your account administrator at:

NORTH CENTRAL TRUST COMPANY
(800) 658-9474 or (608) 782-1148

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